Will AI Replace Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products?

Negotiate prices or terms of sales or service agreements.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare and submit sales contracts for orders.

Semi-structured task combining routine and non-routine responsibilities.

Visit establishments to evaluate needs or to promote product or service sales.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Maintain customer records, using automated systems.

Routine cognitive or manual task with high vulnerability to automation.

Answer customers' questions about products, prices, availability, or credit terms.

Semi-structured task combining routine and non-routine responsibilities.

Quote prices, credit terms, or other bid specifications.

Semi-structured task combining routine and non-routine responsibilities.

Contact new or existing customers to discuss how specific products or services can meet their needs.

Semi-structured task combining routine and non-routine responsibilities.

Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.

Semi-structured task combining routine and non-routine responsibilities.

Compute customer's installation or production costs and estimate savings from new services, products, or equipment.

Semi-structured task combining routine and non-routine responsibilities.

Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.

Semi-structured task combining routine and non-routine responsibilities.

Prepare sales presentations or proposals to explain product specifications or applications.

Semi-structured task combining routine and non-routine responsibilities.

Complete expense reports, sales reports, or other paperwork.

Semi-structured task combining routine and non-routine responsibilities.

Verify that delivery schedules meet project deadlines.

Semi-structured task combining routine and non-routine responsibilities.

Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products.

Semi-structured task combining routine and non-routine responsibilities.

Collaborate with colleagues to exchange information, such as selling strategies or marketing information.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Provide customers with ongoing technical support.

Semi-structured task combining routine and non-routine responsibilities.

Advise customers on product usage to improve production.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Study documentation or other information for new scientific or technical products.

Semi-structured task combining routine and non-routine responsibilities.

Stock or distribute resources, such as samples or promotional or educational materials.

Semi-structured task combining routine and non-routine responsibilities.

Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Sell service contracts for technical or scientific products.

Semi-structured task combining routine and non-routine responsibilities.

Demonstrate the operation or use of technical or scientific products.

Semi-structured task combining routine and non-routine responsibilities.

Provide feedback to product design teams so that products can be tailored to clients' needs.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Arrange for installation and testing of products or machinery.

Semi-structured task combining routine and non-routine responsibilities.

Initiate sales campaigns to meet sales and production expectations.

Semi-structured task combining routine and non-routine responsibilities.

Verify accuracy of materials lists.

Semi-structured task combining routine and non-routine responsibilities.

Verify customer credit ratings.

Semi-structured task combining routine and non-routine responsibilities.

Consult with engineers regarding technical problems with products.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Sell technical and scientific products that are environmentally sound or designed for environmental remediation.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Visit establishments, such as pharmacies, to determine product sales.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Present information to customers about the energy efficiency or environmental impact of scientific or technical products.

Semi-structured task combining routine and non-routine responsibilities.

Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal.

Semi-structured task combining routine and non-routine responsibilities.