Will AI Replace Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products?

Answer customers' questions about products, prices, availability, product uses, and credit terms.

Semi-structured task combining routine and non-routine responsibilities.

Recommend products to customers, based on customers' needs and interests.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

Semi-structured task combining routine and non-routine responsibilities.

Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare sales contracts and order forms.

Semi-structured task combining routine and non-routine responsibilities.

Provide customers with product samples and catalogs.

Semi-structured task combining routine and non-routine responsibilities.

Monitor market conditions, product innovations, and competitors' products, prices, and sales.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

Semi-structured task combining routine and non-routine responsibilities.

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

Semi-structured task combining routine and non-routine responsibilities.

Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Check stock levels and reorder merchandise as necessary.

Semi-structured task combining routine and non-routine responsibilities.

Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Negotiate details of contracts and payments.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare drawings, estimates, and bids that meet specific customer needs.

Semi-structured task combining routine and non-routine responsibilities.

Obtain credit information about prospective customers.

Semi-structured task combining routine and non-routine responsibilities.

Forward orders to manufacturers.

Semi-structured task combining routine and non-routine responsibilities.

Arrange and direct delivery and installation of products and equipment.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.