Will AI Replace Sales Engineers?

Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Create sales or service contracts for products or services.

Semi-structured task combining routine and non-routine responsibilities.

Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Identify resale opportunities and support them to achieve sales plans.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Confer with customers and engineers to assess equipment needs and to determine system requirements.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Plan and modify product configurations to meet customer needs.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare and deliver technical presentations that explain products or services to customers and prospective customers.

Semi-structured task combining routine and non-routine responsibilities.

Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Maintain sales forecasting reports.

Semi-structured task combining routine and non-routine responsibilities.

Document account activities, generate reports, and keep records of business transactions with customers and suppliers.

Routine cognitive or manual task with high vulnerability to automation.

Research and identify potential customers for products or services.

Semi-structured task combining routine and non-routine responsibilities.

Secure and renew orders and arrange delivery.

Semi-structured task combining routine and non-routine responsibilities.

Develop sales plans to introduce products in new markets.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Attend trade shows and seminars to promote products or to learn about industry developments.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Attend company training seminars to become familiar with product lines.

Semi-structured task combining routine and non-routine responsibilities.

Arrange for demonstrations or trial installations of equipment.

Semi-structured task combining routine and non-routine responsibilities.

Train team members in the customer applications of technologies.

Semi-structured task combining routine and non-routine responsibilities.

Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.

Semi-structured task combining routine and non-routine responsibilities.

Provide information needed for the development of custom-made machinery.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.

Semi-structured task combining routine and non-routine responsibilities.

Diagnose problems with installed equipment.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Write technical documentation for products.

Semi-structured task combining routine and non-routine responsibilities.

Report to supervisors about prospective firms' credit ratings.

Semi-structured task combining routine and non-routine responsibilities.