Gini Loh System Tools

AI Automation Index

Will AI Replace Real Estate Sales Agents?

Task-level automation exposure for Real Estate Sales Agents: 33 O*NET tasks scored against their work activities, plus the simulator.

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Developed & audited by Gini Loh

Automation Exposure

52% weighted task index

33 of 33 tasks scored

Median Salary

$52,830 / year

BLS OEWS, May 2025 — this exact occupation

Employment Level

High

193,370 people hold this job — size, not growth

Projected 2025–35

+1.7% employment change

32,600 openings a year · BLS line item

Pay by state

BLS OEWS publishes 48 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.

$38,180 – $123,770

Highest medians

District of Columbia $123,770
New York $102,990
New Jersey $99,990
Alaska $89,170
Nevada $79,990

Lowest medians

Arkansas $38,180
Mississippi $39,550
Kansas $39,770
Idaho $39,820
Missouri $43,960

State figures come from the 41-9022 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.

What the score is made of

Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.

Automation potential 52%

Importance-weighted mean of the scored tasks. This is the headline index.

Physical work 0%

Share of weighted tasks in hands-on or machine-operating work activities.

Judgment & influence 55%

Share in analysis, decisions, teaching, directing, advising, or caring for others.

Routine administration 6%

Share in documenting, recording, and administrative activities.

Rewritten by O*NET 0%

Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.

Consequence of error 9/100 Low

O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.

Constituent Task Mix

33 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.

High exposure (≥ 60% of the task is automatable) 26%

9 tasks

Medium exposure (≥ 35%) 60%

19 tasks

Low exposure (below 35%) 14%

5 tasks

How would you survive?

Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.

Simulate Upskilling →

Emerging & rewritten tasks

Tasks O*NET added or rewrote for this occupation in its recent updates (05/2025 – 08/2026), with who proposed them. Additions are not in the scored task inventory — they are new work O*NET is still measuring, so they appear here and nowhere in the index. A Revision replaces a task that is scored, which is why only those move the "Rewritten by O*NET" share.

  • New 08/2026 · Occupational Expert

    Contact prospective clients who want to buy or sell a home.

Constituent Tasks

#2440 · Core · 38% automatable

Present purchase offers to sellers for consideration.

interpersonal — Price negotiation needs live give-and-take

Negotiate prices or other sales terms.
#2445 · Core · 38% automatable

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

interpersonal — Price negotiation needs live give-and-take

Negotiate prices or other sales terms.
#2441 · Core · 50% automatable

Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

interpersonal — Cross-party coordination aided; humans own commitments

Coordinate activities with suppliers, contractors, clients, or other departments.
#2458 · Core · 55% automatable

Advise clients on market conditions, prices, mortgages, legal requirements, and related matters.

decision support — Advice drafting aided, but client trust and liability human

Advise real estate clients.
#2443 · Core · 65% automatable

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.

text generation — Draft contracts; legal terms human-owned

Prepare sales or other contracts.
#2447 · Core · 45% automatable

Compare a property with similar properties that have recently sold to determine its competitive market price.

decision support — Appraisal needs local market judgment and inspection

Appraise property values.
#2448 · Core · 70% automatable

Coordinate appointments to show homes to prospective buyers.

interpersonal — Prospect scheduling involves persuasion and relationship

Schedule appointments with prospective customers.
#2449 · Core · 78% automatable

Generate lists of properties that are compatible with buyers' needs and financial resources.

information retrieval — Property info lookup from databases

Obtain property information.
#2442 · Core · 50% automatable

Interview clients to determine what kinds of properties they are seeking.

interpersonal — Customer needs discovery needs live interaction

Gather customer or product information to determine customer needs.
#2446 · Core · 75% automatable

Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

text generation — Generates sales content drafts; human tailors and approves

Develop content for sales presentations or other materials.
#2455 · Core · 55% automatable

Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.

decision support — Advice drafting aided, but client trust and liability human

Advise real estate clients.
#2456 · Core · 55% automatable

Advise sellers on how to make homes more appealing to potential buyers.

decision support — Advice drafting aided, but client trust and liability human

Advise real estate clients.
#2444 · Core · 55% automatable

Coordinate property closings, overseeing signing of documents and disbursement of funds.

decision support — Legal scheduling coordination is largely clerical with judgment

Coordinate legal schedules or activities.
#2460 · Core · 18% automatable

Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings, to remain knowledgeable about real estate markets.

interpersonal — Attending events requires physical human presence

Attend events to develop professional knowledge.
#2453 · Core · 55% automatable

Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.

decision support — Advice drafting aided, but client trust and liability human

Advise real estate clients.
#2450 · Core · 53% automatable

Display commercial, industrial, agricultural, and residential properties to clients and explain their features.

interpersonal — Technical explanation to customers needs live interaction

Explain technical product or service information to customers. Deliver promotional presentations to current or prospective customers.
#2462 · Core · 45% automatable

Contact property owners and advertise services to solicit property sales listings.

interpersonal — Outreach scripts drafted; live customer contact is human

Contact current or potential customers to promote products or services.
#21155 · Core · 56% automatable

Contact previous clients for prospecting of referral business.

data analysis — AI analyzes market data to identify prospects

Identify potential customers. Contact current or potential customers to promote products or services.
#2463 · Core · 25% automatable

Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.

interpersonal — Professional networking depends on human relationship capital

Develop professional relationships or networks.
#2451 · Core · 78% automatable

Arrange for title searches to determine whether clients have clear property titles.

information retrieval — Property info lookup from databases

Obtain property information.
#2454 · Core · 22% automatable

Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.

visual inspection — Property condition assessment requires physical presence

Examine condition of property or products.
#2459 · Core · 55% automatable

Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.

decision support — Advice drafting aided, but client trust and liability human

Advise real estate clients.
#2452 · Core · 61% automatable

Review plans for new construction with clients, enumerating and recommending available options and features.

text generation — Draft proposals; human tailors and owns commitments

Develop proposals for current or prospective customers. Recommend products or services to customers.
#2467 · Supplemental · 45% automatable

Appraise properties to determine loan values.

decision support — Appraisal needs local market judgment and inspection

Appraise property values.
#2461 · Supplemental · 72% automatable

Investigate clients' financial and credit status to determine eligibility for financing.

data analysis — Credit data screening against criteria, human decides

Verify customer credit information.
#2469 · Supplemental · 30% automatable

Secure construction or purchase financing with own firm or mortgage company.

interpersonal — Fundraising requires relationships, persuasion, and donor accountability

Direct fundraising or financing activities.
#2471 · Supplemental · 57% automatable

Locate and appraise undeveloped areas for building sites, based on evaluations of area market conditions.

data analysis — AI screens investment data; human decides

Identify investment opportunities or strategies. Appraise property values.
#2466 · Supplemental · 40% automatable

Conduct seminars and training sessions for sales agents to improve sales techniques.

interpersonal — Sales coaching blends persuasion and live practice

Train sales personnel.
#2457 · Supplemental · 70% automatable

Arrange meetings between buyers and sellers when details of transactions need to be negotiated.

interpersonal — Prospect scheduling involves persuasion and relationship

Schedule appointments with prospective customers.
#2470 · Supplemental · 28% automatable

Rent or lease properties on behalf of clients.

interpersonal — Real estate contracting needs licensed agent and client trust

Contract real estate to clients.
#2464 · Supplemental · 45% automatable

Visit properties to assess them before showing them to clients.

decision support — Appraisal needs local market judgment and inspection

Appraise property values.
#2465 · Supplemental · 55% automatable

Contact utility companies for service hookups to clients' property.

decision support — AI can arrange deliveries; exceptions need human handling

Arrange delivery of goods or services.
#2468 · Supplemental · 78% automatable

Solicit and compile listings of available rental properties.

information retrieval — Property info lookup from databases

Obtain property information.
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Community Sentiment

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Method

How this was scored

  1. 1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
  2. 2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
  3. 3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
  4. 4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.

Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.

Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast

See the full method →

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