Will AI Replace First-Line Supervisors of Non-Retail Sales Workers?

Monitor sales staff performance to ensure that goals are met.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Provide staff with assistance in performing difficult or complicated duties.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Listen to and resolve customer complaints regarding services, products, or personnel.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Keep records pertaining to purchases, sales, and requisitions.

Routine cognitive or manual task with high vulnerability to automation.

Hire, train, and evaluate personnel.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Plan and prepare work schedules, and assign employees to specific duties.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Attend company meetings to exchange product information and coordinate work activities with other departments.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Visit retailers and sales representatives to promote products and gather information.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Formulate pricing policies on merchandise according to profitability requirements.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare sales and inventory reports for management and budget departments.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Examine products purchased for resale or received for storage to determine product condition.

Semi-structured task combining routine and non-routine responsibilities.

Examine merchandise to ensure correct pricing and display, and that it functions as advertised.

Semi-structured task combining routine and non-routine responsibilities.

Analyze details of sales territories to assess their growth potential and to set quotas.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Inventory stock and reorder when inventories drop to specified levels.

Semi-structured task combining routine and non-routine responsibilities.

Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

Semi-structured task combining routine and non-routine responsibilities.