Gini Loh System Tools

AI Automation Index

Will AI Replace Dining Room and Cafeteria Attendants and Bartender Helpers?

Task-level automation exposure for Dining Room and Cafeteria Attendants and Bartender Helpers: 23 O*NET tasks scored against their work activities, plus the simulator.

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Developed & audited by Gini Loh

Automation Exposure

13% weighted task index

23 of 23 tasks scored

Median Salary

$33,980 / year

BLS OEWS, May 2025 — this exact occupation

Employment Level

Very High

542,750 people hold this job — size, not growth

Projected 2025–35

+5.3% employment change

95,300 openings a year · BLS line item

Pay by state

BLS OEWS publishes 54 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.

$21,550 – $51,760

Highest medians

Virgin Islands $51,760
Hawaii $51,200
Washington $41,420
District of Columbia $39,080
Maine $38,560

Lowest medians

Texas $21,550
Guam $21,720
Puerto Rico $22,450
Alabama $22,470
Mississippi $23,180

State figures come from the 35-9011 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.

What the score is made of

Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.

Automation potential 13%

Importance-weighted mean of the scored tasks. This is the headline index.

Physical work 85%

Share of weighted tasks in hands-on or machine-operating work activities.

Judgment & influence 5%

Share in analysis, decisions, teaching, directing, advising, or caring for others.

Routine administration 5%

Share in documenting, recording, and administrative activities.

Rewritten by O*NET 0%

Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.

Consequence of error 5/100 Low

O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.

Constituent Task Mix

23 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.

High exposure (≥ 60% of the task is automatable) 5%

1 tasks

Medium exposure (≥ 35%) 5%

1 tasks

Low exposure (below 35%) 90%

21 tasks

How would you survive?

Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.

Simulate Upskilling →

Emerging & rewritten tasks

Tasks O*NET added or rewrote for this occupation in its recent updates (05/2025 – 08/2026), with who proposed them. Additions are not in the scored task inventory — they are new work O*NET is still measuring, so they appear here and nowhere in the index. A Revision replaces a task that is scored, which is why only those move the "Rewritten by O*NET" share.

  • New 08/2021 · Incumbent

    Prepare food, such as sandwiches, for customers.

Constituent Tasks

#11178 · Core · 20% automatable

Run cash registers.

physical manipulation — Operating a physical cash register with hands

Operate cash registers.
#11169 · Core · 4% automatable

Serve ice water, coffee, rolls, or butter to patrons.

physical manipulation — Carrying and serving food by hand

Serve food or beverages.
#11165 · Core · 5% automatable

Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.

physical manipulation — Collecting dishes requires hands-on bussing

Collect dirty dishes or other tableware.
#11163 · Core · 5% automatable

Wipe tables or seats with dampened cloths or replace dirty tablecloths.

physical manipulation — Physical cleaning of food service surfaces

Clean food service areas.
#11164 · Core · 5% automatable

Set tables with clean linens, condiments, or other supplies.

physical manipulation — Physically arranging tables and furniture

Arrange tables or dining areas.
#23929 · Core · 12% automatable

Greet and seat customers.

interpersonal — Physical presence greeting customers

Usher patrons to seats or exits. Greet customers, patrons, or visitors. Assist customers to ensure comfort or safety.
#11166 · Core · 5% automatable

Clean up spilled food or drink or broken dishes and remove empty bottles and trash.

physical manipulation — Collecting dishes requires hands-on bussing

Collect dirty dishes or other tableware.
#11168 · Core · 72% automatable

Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.

data analysis — Inventory tracking and reorder logic largely automatable

Maintain food, beverage, or equipment inventories.
#11172 · Core · 55% automatable

Locate items requested by customers.

information retrieval — General info answers assisted; live service human

Provide customers with general information or assistance.
#11170 · Core · 8% automatable

Fill beverage or ice dispensers.

physical manipulation — Physically stocking serving stations and dining areas

Stock serving stations or dining areas with food or supplies.
#11173 · Core · 9% automatable

Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.

physical manipulation — Hands-on moving of supplies to locations

Move equipment, supplies or food to required locations.
#11167 · Core · 6% automatable

Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.

physical manipulation — Moving goods in kitchens and storage areas

Clean facilities or work areas. Serve food or beverages. Store supplies or goods in kitchens or storage areas.
#11176 · Core · 9% automatable

Carry trays from food counters to tables for cafeteria patrons.

physical manipulation — Hands-on moving of supplies to locations

Move equipment, supplies or food to required locations.
#11171 · Core · 8% automatable

Stock cabinets or serving areas with condiments and refill condiment containers.

physical manipulation — Physically stocking serving stations and dining areas

Stock serving stations or dining areas with food or supplies.
#11174 · Core · 4% automatable

Serve food to customers when waiters or waitresses need assistance.

physical manipulation — Carrying and serving food by hand

Serve food or beverages.
#11175 · Core · 8% automatable

Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.

physical manipulation — Food area cleaning requires physical labor

Clean food preparation areas, facilities, or equipment. Clean food service areas.
#11177 · Supplemental · 8% automatable

Replenish supplies of food or equipment at steam tables or service bars.

physical manipulation — Physically stocking serving stations and dining areas

Stock serving stations or dining areas with food or supplies.
#11179 · Supplemental · 7% automatable

Wash glasses or other serving equipment at bars.

physical manipulation — Hands-on dishwashing of physical tableware

Clean tableware.
#11181 · Supplemental · 9% automatable

Carry linens to or from laundry areas.

physical manipulation — Hands-on moving of supplies to locations

Move equipment, supplies or food to required locations.
#11180 · Supplemental · 6% automatable

Garnish foods and position them on tables to make them visible and accessible.

physical manipulation — Plating food is fine manual dexterity

Add garnishes to food. Arrange food for serving.
#11183 · Supplemental · 12% automatable

Mix and prepare flavors for mixed drinks.

physical manipulation — Physical mixing of ingredients by hand

Mix ingredients.
#11184 · Supplemental · 5% automatable

Slice and pit fruit used to garnish drinks.

physical manipulation — Hands-on food cutting

Cut cooked or raw foods.
#11182 · Supplemental · 8% automatable

Stock refrigerating units with wines or bottled beer or replace empty beer kegs.

physical manipulation — Moving goods in kitchens and storage areas

Store supplies or goods in kitchens or storage areas.
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Community Sentiment

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Method

How this was scored

  1. 1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
  2. 2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
  3. 3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
  4. 4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.

Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.

Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast

See the full method →

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