Gini Loh System Tools

AI Automation Index

Will AI Replace Tellers?

Task-level automation exposure for Tellers: 28 O*NET tasks scored against their work activities, plus the simulator.

E-E-A-T Verified
Developed & audited by Gini Loh

Automation Exposure

65% weighted task index

28 of 28 tasks scored

Median Salary

$43,030 / year

BLS OEWS, May 2025 — this exact occupation

Employment Level

Very High

329,480 people hold this job — size, not growth

Projected 2025–35

-13.2% employment change

26,800 openings a year · BLS line item

Pay by state

BLS OEWS publishes 53 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.

$30,430 – $47,670

Highest medians

Washington $47,670
New Jersey $47,210
California $46,900
Massachusetts $46,900
Alaska $46,770

Lowest medians

Puerto Rico $30,430
Virgin Islands $32,750
West Virginia $34,560
Louisiana $35,680
Arkansas $35,710

State figures come from the 43-3071 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.

What the score is made of

Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.

Automation potential 65%

Importance-weighted mean of the scored tasks. This is the headline index.

Physical work 0%

Share of weighted tasks in hands-on or machine-operating work activities.

Judgment & influence 43%

Share in analysis, decisions, teaching, directing, advising, or caring for others.

Routine administration 26%

Share in documenting, recording, and administrative activities.

Rewritten by O*NET 0%

Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.

Consequence of error 21/100 Low

O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.

Constituent Task Mix

28 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.

High exposure (≥ 60% of the task is automatable) 65%

18 tasks

Medium exposure (≥ 35%) 23%

7 tasks

Low exposure (below 35%) 12%

3 tasks

How would you survive?

Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.

Simulate Upskilling →

Constituent Tasks

#2549 · Core · 88% automatable

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

data analysis — Financial calculations fully automatable

Calculate financial data.
#2551 · Core · 60% automatable

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data. Collect deposits, payments or fees.
#2563 · Core · 85% automatable

Monitor bank vaults to ensure cash balances are correct.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data.
#2550 · Core · 70% automatable

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data. Execute sales or other financial transactions.
#2554 · Core · 30% automatable

Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.

physical manipulation — Preparing physical cash for deposit is hands-on

Prepare cash for deposit or disbursement.
#2553 · Core · 85% automatable

Enter customers' transactions into computers to record transactions and issue computer-generated receipts.

data analysis — Data entry into systems automatable

Enter information into databases or software programs.
#2552 · Core · 85% automatable

Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data.
#2560 · Core · 55% automatable

Resolve problems or discrepancies concerning customers' accounts.

interpersonal — Drafting responses easy; live de-escalation is human

Respond to customer problems or complaints.
#2556 · Core · 70% automatable

Prepare and verify cashier's checks.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data. Execute sales or other financial transactions.
#2558 · Core · 55% automatable

Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

data analysis — Financial execution software-mediated; authorization human

Execute sales or other financial transactions.
#21076 · Core · 70% automatable

Answer telephones and assist customers with their questions.

interpersonal — Call routing automatable; nuanced calls need human

Answer telephones to direct calls or provide information. Answer customer questions about goods or services.
#2555 · Core · 85% automatable

Identify transaction mistakes when debits and credits do not balance.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data.
#2569 · Core · 75% automatable

Carry out special services for customers, such as ordering bank cards and checks.

decision support — Ordering via systems automatable; human approves spend

Order materials, supplies, or equipment.
#2565 · Core · 45% automatable

Sort and file deposit slips and checks.

physical manipulation — Filing physical documents requires hands in the world

File documents or records.
#2566 · Core · 35% automatable

Receive and count daily inventories of cash, drafts, and travelers' checks.

physical manipulation — Handling cash/payment collection in person

Collect deposits, payments or fees.
#2564 · Core · 75% automatable

Order a supply of cash to meet daily needs.

decision support — Ordering via systems automatable; human approves spend

Order materials, supplies, or equipment.
#2557 · Core · 30% automatable

Arrange monies received in cash boxes and coin dispensers according to denomination.

physical manipulation — Preparing physical cash for deposit is hands-on

Prepare cash for deposit or disbursement.
#2559 · Core · 60% automatable

Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data. Collect deposits, payments or fees.
#2561 · Core · 32% automatable

Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

interpersonal — Closing sales requires persuasion and accountability

Sell products or services.
#2568 · Supplemental · 57% automatable

Count, verify, and post armored car deposits.

data analysis — Transactional data verification is rule-based and reliable

Verify accuracy of financial or transactional data. Prepare cash for deposit or disbursement.
#2571 · Supplemental · 55% automatable

Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

information retrieval — Data gathering aided; verification and consent human

Obtain personal or financial information about customers or applicants.
#2562 · Supplemental · 85% automatable

Perform clerical tasks, such as typing, filing, and microfilm photography.

text generation — Typing documents is core AI text output

Type documents.
#2570 · Supplemental · 88% automatable

Compute financial fees, interest, and service charges.

data analysis — Financial calculations fully automatable

Calculate financial data.
#2572 · Supplemental · 69% automatable

Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.

text generation — Routine business correspondence fully draftable by AI

Prepare business correspondence. Issue documentation or identification to customers or employees. Send information, materials or documentation.
#2567 · Supplemental · 80% automatable

Process and maintain records of customer loans.

data analysis — Maintain financial records; human reconciles exceptions

Maintain financial or account records.
#2575 · Supplemental · 62% automatable

Quote unit exchange rates, following daily international rate sheets or computer displays.

data analysis — AI interprets financials; human owns advice

Interpret financial information for others.
#2573 · Supplemental · 55% automatable

Issue checks to bond owners in settlement of transactions.

data analysis — Financial execution software-mediated; authorization human

Execute sales or other financial transactions.
#2574 · Supplemental · 72% automatable

Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

data analysis — Cost calculation from structured inputs

Calculate costs of goods or services. Explain regulations, policies, or procedures.
Embed this calculator on your site ↓

Bloggers & authors: Embed this interactive calculator directly in your articles or comparison guides. It loads dynamically via a responsive iframe (auto-resizing to prevent double scrollbars) and provides a direct, high-value tool for your audience.

<div class="giniloh-calculator-embed" data-calculator="tellers"></div> <script src="https://giniloh.com/embed.js" async></script>

Community Sentiment

Do you agree?

Do you agree with the AI automation risk score calculated for this occupation?

Method

How this was scored

  1. 1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
  2. 2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
  3. 3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
  4. 4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.

Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.

Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast

See the full method →

Related Article

Engineer at work

Best AI Proof Jobs in a Changing Market

Worried robots are coming for your paycheck? You’re not alone—but the real story is far more hopeful. This guide cuts through the scare headlines to reveal exactly where smart, sustainable career opportunities exist right now. We’ve curated a list of true ai proof jobs—roles in healthcare, skilled trades, and cybersecurity that not only survive automation but thrive because of human judgment and empathy. You’ll get specific, money-making data on projected growth (the BLS says wind turbine technicians, for instance, will grow 44% by 2032), real salary ranges from active job listings, and a simple self-assessment quiz to identify your own most resilient path. Plus, we name companies hiring today and the niche job boards they use. Stop worrying and start planning—your secure career is closer than you think.

Read Article ->