Will AI Replace Mail Clerks and Mail Machine Operators, Except Postal Service?

Wrap packages or bundles by hand, or by using tying machines.

Semi-structured task combining routine and non-routine responsibilities.

Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.

Semi-structured task combining routine and non-routine responsibilities.

Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Sort and route incoming mail, and collect outgoing mail, using carts as necessary.

Semi-structured task combining routine and non-routine responsibilities.

Affix postage to packages or letters by hand, or stamp materials, using postage meters.

Semi-structured task combining routine and non-routine responsibilities.

Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.

Semi-structured task combining routine and non-routine responsibilities.

Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.

Semi-structured task combining routine and non-routine responsibilities.

Seal or open envelopes, by hand or by using machines.

Semi-structured task combining routine and non-routine responsibilities.

Weigh packages or letters to determine postage needed, using weighing scales and rate charts.

Semi-structured task combining routine and non-routine responsibilities.

Inspect mail machine output for defects and determine how to eliminate causes of any defects.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.

Semi-structured task combining routine and non-routine responsibilities.

Release packages or letters to customers upon presentation of written notices or other identification.

Semi-structured task combining routine and non-routine responsibilities.

Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Answer inquiries regarding shipping or mailing policies.

Semi-structured task combining routine and non-routine responsibilities.

Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.

Semi-structured task combining routine and non-routine responsibilities.

Contact delivery or courier services to arrange delivery of letters and parcels.

Semi-structured task combining routine and non-routine responsibilities.

Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.

Semi-structured task combining routine and non-routine responsibilities.

Clear jams in sortation equipment.

Semi-structured task combining routine and non-routine responsibilities.

Mail merchandise samples or promotional literature in response to requests.

Semi-structured task combining routine and non-routine responsibilities.

Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Read production orders to determine types and sizes of items scheduled for printing and mailing.

Semi-structured task combining routine and non-routine responsibilities.

Sell mail products, and accept payment for products and mailing charges.

Semi-structured task combining routine and non-routine responsibilities.

Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.

Semi-structured task combining routine and non-routine responsibilities.

Stamp dates and times of receipt of incoming mail.

Semi-structured task combining routine and non-routine responsibilities.

Add ink, fill paste reservoirs, and change machine ribbons when necessary.

Semi-structured task combining routine and non-routine responsibilities.

Fold letters or circulars and insert them in envelopes.

Semi-structured task combining routine and non-routine responsibilities.