Will AI Replace File Clerks?

Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.

Semi-structured task combining routine and non-routine responsibilities.

Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.

Routine cognitive or manual task with high vulnerability to automation.

Gather materials to be filed from departments or employees.

Semi-structured task combining routine and non-routine responsibilities.

Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Add new material to file records or create new records as necessary.

Routine cognitive or manual task with high vulnerability to automation.

Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Scan or read incoming materials to determine how and where they should be classified or filed.

Semi-structured task combining routine and non-routine responsibilities.

Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Answer questions about records or files.

Routine cognitive or manual task with high vulnerability to automation.

Assign and record or stamp identification numbers or codes to index materials for filing.

Routine cognitive or manual task with high vulnerability to automation.

Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

Semi-structured task combining routine and non-routine responsibilities.

Modify or improve filing systems or implement new filing systems.

Semi-structured task combining routine and non-routine responsibilities.

Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.

Semi-structured task combining routine and non-routine responsibilities.

Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.

Routine cognitive or manual task with high vulnerability to automation.

Track materials removed from files to ensure that borrowed files are returned.

Semi-structured task combining routine and non-routine responsibilities.

Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.

Semi-structured task combining routine and non-routine responsibilities.

Operate mechanized files that rotate to bring needed records to a particular location.

Routine cognitive or manual task with high vulnerability to automation.

Design forms related to filing systems.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.