Will AI Replace Executive Secretaries and Executive Administrative Assistants?

Manage and maintain executives' schedules.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Make travel arrangements for executives.

Semi-structured task combining routine and non-routine responsibilities.

Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

Semi-structured task combining routine and non-routine responsibilities.

Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Answer phone calls and direct calls to appropriate parties or take messages.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare responses to correspondence containing routine inquiries.

Semi-structured task combining routine and non-routine responsibilities.

Open, sort, and distribute incoming correspondence, including faxes and email.

Semi-structured task combining routine and non-routine responsibilities.

Greet visitors and determine whether they should be given access to specific individuals.

Semi-structured task combining routine and non-routine responsibilities.

Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Semi-structured task combining routine and non-routine responsibilities.

Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

Semi-structured task combining routine and non-routine responsibilities.

File and retrieve corporate documents, records, and reports.

Routine cognitive or manual task with high vulnerability to automation.

Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Provide clerical support to other departments.

Semi-structured task combining routine and non-routine responsibilities.

Attend meetings to record minutes.

Routine cognitive or manual task with high vulnerability to automation.

Process payroll information.

Semi-structured task combining routine and non-routine responsibilities.

Interpret administrative and operating policies and procedures for employees.

Semi-structured task combining routine and non-routine responsibilities.

Set up and oversee administrative policies and procedures for offices or organizations.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Compile, transcribe, and distribute minutes of meetings.

Routine cognitive or manual task with high vulnerability to automation.

Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Semi-structured cognitive task involving analysis, inspection, or monitoring.