Will AI Replace Parking Enforcement Workers?

Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers.

Semi-structured task combining routine and non-routine responsibilities.

Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.

Semi-structured task combining routine and non-routine responsibilities.

Write warnings and citations for illegally parked vehicles.

Semi-structured task combining routine and non-routine responsibilities.

Appear in court at hearings regarding contested traffic citations.

Semi-structured task combining routine and non-routine responsibilities.

Maintain assigned equipment and supplies, such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones.

Semi-structured task combining routine and non-routine responsibilities.

Respond to and make radio dispatch calls regarding parking violations and complaints.

Semi-structured task combining routine and non-routine responsibilities.

Maintain close communications with dispatching personnel, using two-way radios or cell phones.

Semi-structured task combining routine and non-routine responsibilities.

Perform simple vehicle maintenance procedures, such as checking oil and gas, and report mechanical problems to supervisors.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Observe and report hazardous conditions, such as missing traffic signals or signs, and street markings that need to be repainted.

Semi-structured task combining routine and non-routine responsibilities.

Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.

Semi-structured task combining routine and non-routine responsibilities.

Train new or temporary staff.

Semi-structured task combining routine and non-routine responsibilities.

Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest.

Semi-structured task combining routine and non-routine responsibilities.

Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations.

Routine cognitive or manual task with high vulnerability to automation.

Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.

Routine cognitive or manual task with high vulnerability to automation.

Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action.

Semi-structured task combining routine and non-routine responsibilities.

Collect coins deposited in meters.

Semi-structured task combining routine and non-routine responsibilities.

Wind parking meter clocks.

Semi-structured task combining routine and non-routine responsibilities.

Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries.

Semi-structured task combining routine and non-routine responsibilities.

Assign and review the work of subordinates.

Semi-structured cognitive task involving analysis, inspection, or monitoring.