Will AI Replace First-Line Supervisors of Security Workers?

Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Patrol the premises to prevent or detect intrusion, protect property, or preserve order.

Semi-structured task combining routine and non-routine responsibilities.

Monitor and authorize entry of employees, visitors, or other persons.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Secure entrances and exits by locking doors and gates.

Semi-structured task combining routine and non-routine responsibilities.

Write reports documenting observations made while on patrol.

Semi-structured task combining routine and non-routine responsibilities.

Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Recruit, interview, and hire security personnel.

Semi-structured task combining routine and non-routine responsibilities.

Assign security personnel to posts or patrols.

Semi-structured task combining routine and non-routine responsibilities.

Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Apprehend or evict trespassers, rule violators, or other security threats from the premises.

Semi-structured task combining routine and non-routine responsibilities.

Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.

Semi-structured task combining routine and non-routine responsibilities.

Monitor closed-circuit television cameras.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Train security personnel on protective procedures, first aid, fire safety, and other duties.

Semi-structured task combining routine and non-routine responsibilities.

Explain company policies and procedures to staff using oral or written communication.

Semi-structured task combining routine and non-routine responsibilities.

Develop and document security procedures, policies, or standards.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Schedule training or drills for emergencies, such as fires, bombs, and other threats.

Semi-structured task combining routine and non-routine responsibilities.

Log items distributed to persons, such as keys and key cards.

Semi-structured task combining routine and non-routine responsibilities.

Write and present department budgets to upper management or other stakeholders.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Order materials or supplies, such as keys, uniforms, and badges.

Semi-structured task combining routine and non-routine responsibilities.