Will AI Replace Computer, Automated Teller, and Office Machine Repairers?

Reassemble machines after making repairs or replacing parts.

Semi-structured task combining routine and non-routine responsibilities.

Converse with customers to determine details of equipment problems.

Semi-structured task combining routine and non-routine responsibilities.

Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

Semi-structured task combining routine and non-routine responsibilities.

Advise customers concerning equipment operation, maintenance, or programming.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Align, adjust, or calibrate equipment according to specifications.

Semi-structured task combining routine and non-routine responsibilities.

Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

Semi-structured task combining routine and non-routine responsibilities.

Travel to customers' stores or offices to service machines or to provide emergency repair service.

Semi-structured task combining routine and non-routine responsibilities.

Maintain parts inventories and order any additional parts needed for repairs.

Semi-structured task combining routine and non-routine responsibilities.

Operate machines to test functioning of parts or mechanisms.

Semi-structured task combining routine and non-routine responsibilities.

Reinstall software programs or adjust settings on existing software to fix machine malfunctions.

Semi-structured task combining routine and non-routine responsibilities.

Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.

Semi-structured task combining routine and non-routine responsibilities.

Maintain records of equipment maintenance work or repairs.

Routine cognitive or manual task with high vulnerability to automation.

Test new systems to ensure that they are in working order.

Semi-structured task combining routine and non-routine responsibilities.

Complete repair bills, shop records, time cards, or expense reports.

Routine cognitive or manual task with high vulnerability to automation.

Install and configure new equipment, including operating software or peripheral equipment.

Semi-structured task combining routine and non-routine responsibilities.

Analyze equipment performance records to assess equipment functioning.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

Semi-structured task combining routine and non-routine responsibilities.

Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.

Semi-structured task combining routine and non-routine responsibilities.

Assemble machines according to specifications, using hand or power tools and measuring devices.

Semi-structured task combining routine and non-routine responsibilities.

Lay cable and hook up electrical connections between machines, power sources, and phone lines.

Semi-structured task combining routine and non-routine responsibilities.

Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

Semi-structured task combining routine and non-routine responsibilities.

Fill machines with toners, inks, or other duplicating fluids.

Semi-structured task combining routine and non-routine responsibilities.

Train new repairers.

Semi-structured task combining routine and non-routine responsibilities.

Calibrate testing instruments.

Semi-structured task combining routine and non-routine responsibilities.