AI Automation Index

Will AI Replace Computer, Automated Teller, and Office Machine Repairers?

Task-level automation exposure for Computer, Automated Teller, and Office Machine Repairers: 25 O*NET tasks scored against their work activities, plus the simulator.

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Developed & audited by Gini Loh

Automation Exposure

35% weighted task index

25 of 25 tasks scored

Median Salary

$47,810 / year

BLS OEWS, May 2025 — this exact occupation

Employment Level

Medium

65,600 people hold this job — size, not growth

Projected 2025–35

-3.0% employment change

6,100 openings a year · BLS line item

Pay by state

BLS OEWS publishes 52 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.

$32,360 – $61,190

Highest medians

Connecticut $61,190

New Hampshire $60,570

South Dakota $59,700

North Dakota $58,720

California $58,280

Lowest medians

Guam $32,360

Puerto Rico $37,560

Nevada $38,430

West Virginia $38,720

South Carolina $39,060

State figures come from the 49-2011 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.

What the score is made of

Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.

Automation potential 35%

Importance-weighted mean of the scored tasks. This is the headline index.

Physical work 44%

Share of weighted tasks in hands-on or machine-operating work activities.

Judgment & influence 12%

Share in analysis, decisions, teaching, directing, advising, or caring for others.

Routine administration 8%

Share in documenting, recording, and administrative activities.

Rewritten by O*NET 0%

Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.

Consequence of error 9/100 Low

O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.

Constituent Task Mix

25 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.

High exposure (≥ 60% of the task is automatable) 24%

6 tasks

Medium exposure (≥ 35%) 20%

5 tasks

Low exposure (below 35%) 56%

14 tasks

How would you survive?

Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.

Simulate Upskilling →

Constituent Tasks

#11625 · Core · 5% automatable

Travel to customers' stores or offices to service machines or to provide emergency repair service.

situated mobility — Physical travel to sites requires human mobility

Travel to work sites to perform installation, repair or maintenance work.

#11624 · Core · 5% automatable

Reassemble machines after making repairs or replacing parts.

physical manipulation — Reassembly after repair requires hands-on fitting

Reassemble equipment after repair.

#11627 · Core · 42% automatable

Advise customers concerning equipment operation, maintenance, or programming.

interpersonal — Customer product training is relational and situational

Train customers in the use of products.

#11633 · Core · 73% automatable

Maintain parts inventories and order any additional parts needed for repairs.

decision support — Ordering via systems automatable; human approves spend

Maintain inventories of materials, equipment, or products. Order materials, supplies, or equipment.

#11623 · Core · 45% automatable

Converse with customers to determine details of equipment problems.

interpersonal — Assessing customer problems needs live diagnostic dialogue

Confer with customers or users to assess problems.

#11639 · Core · 8% automatable

Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.

physical manipulation — Physical disassembly for inspection is manual work

Disassemble equipment to inspect for deficiencies.

#11631 · Core · 80% automatable

Maintain records of equipment maintenance work or repairs.

text generation — Log maintenance and repair records from data

Maintain repair or maintenance records.

#11637 · Core · 12% automatable

Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.

physical manipulation — Hands-on equipment adjustment for performance

Adjust equipment to ensure optimal performance. Replace worn, damaged, or defective mechanical parts. Repair worn, damaged, or defective mechanical parts.

#11630 · Core · 28% automatable

Operate machines to test functioning of parts or mechanisms.

physical manipulation — Hands-on mechanical testing in physical environment

Test mechanical equipment to ensure proper functioning.

#11629 · Core · 4% automatable

Assemble machines according to specifications, using hand or power tools and measuring devices.

physical manipulation — Mechanical assembly needs hands and tools

Assemble mechanical components or machine parts.

#11632 · Core · 50% automatable

Install and configure new equipment, including operating software or peripheral equipment.

physical manipulation — Program installation on equipment needs physical access

Install programs onto computer or computer-controlled equipment.

#11644 · Core · 66% automatable

Analyze equipment performance records to assess equipment functioning.

data analysis — Performance data analysis; equipment context human

Analyze test or performance data to assess equipment operation.

#11626 · Core · 50% automatable

Reinstall software programs or adjust settings on existing software to fix machine malfunctions.

physical manipulation — Program installation on equipment needs physical access

Install programs onto computer or computer-controlled equipment.

#11634 · Core · 8% automatable

Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.

physical manipulation — Electrical installation is hands-on licensed trade work

Install electrical components, equipment, or systems.

#11628 · Core · 27% automatable

Test new systems to ensure that they are in working order.

physical manipulation — Physical system testing with hands-on instrumentation

Test mechanical systems to ensure proper functioning.

#11636 · Core · 25% automatable

Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.

physical manipulation — Electrical probing and meter work by hand

Test electrical circuits or components for proper functioning.

#11640 · Core · 12% automatable

Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.

physical manipulation — Hands-on equipment adjustment for performance

Clean equipment, parts, or tools to repair or maintain them in good working order. Adjust equipment to ensure optimal performance. Lubricate equipment to allow proper functioning.

#11638 · Core · 80% automatable

Complete repair bills, shop records, time cards, or expense reports.

text generation — Document routine operational activities from inputs

Document operational activities.

#11642 · Core · 78% automatable

Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

information retrieval — Technical reading for maintenance well handled

Read technical information needed to perform maintenance or repairs.

#11635 · Core · 12% automatable

Align, adjust, or calibrate equipment according to specifications.

physical manipulation — Physical calibration to specifications

Calibrate equipment to specifications. Align equipment or machinery.

#11645 · Core · 10% automatable

Fill machines with toners, inks, or other duplicating fluids.

physical manipulation — Physical maintenance of machinery

Maintain work equipment or machinery.

#11643 · Core · 10% automatable

Lay cable and hook up electrical connections between machines, power sources, and phone lines.

physical manipulation — Laying cables requires physical routing work

Lay cables to connect equipment. Connect electrical components or equipment.

#11646 · Core · 42% automatable

Train new repairers.

interpersonal — Operational training requires live human delivery

Train others in operational procedures.

#11641 · Core · 85% automatable

Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

data analysis — Code entry is routine data input

Enter codes or other information into computers.

#11647 · Supplemental · 15% automatable

Calibrate testing instruments.

physical manipulation — Physical calibration to specifications

Calibrate equipment to specifications.

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Community Sentiment

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Method

How this was scored

1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.

Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.

Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast

See the full method →

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