Will AI Replace Taxi Drivers?

Collect fares or vouchers from passengers, and make change or issue receipts as necessary.

Routine cognitive or manual task with high vulnerability to automation.

Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.

Semi-structured task combining routine and non-routine responsibilities.

Complete accident reports when necessary.

Semi-structured task combining routine and non-routine responsibilities.

Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.

Semi-structured task combining routine and non-routine responsibilities.

Drive taxicabs or privately owned vehicles to transport passengers.

Semi-structured task combining routine and non-routine responsibilities.

Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.

Semi-structured task combining routine and non-routine responsibilities.

Notify dispatchers or company mechanics of vehicle problems.

Semi-structured task combining routine and non-routine responsibilities.

Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high-traffic areas.

Semi-structured task combining routine and non-routine responsibilities.

Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.

Semi-structured task combining routine and non-routine responsibilities.

Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.

Semi-structured task combining routine and non-routine responsibilities.

Report to taxicab services or garages to receive vehicle assignments.

Semi-structured task combining routine and non-routine responsibilities.

Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.

Semi-structured task combining routine and non-routine responsibilities.

Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.

Semi-structured task combining routine and non-routine responsibilities.

Vacuum and clean interiors and wash and polish exteriors of automobiles.

Semi-structured task combining routine and non-routine responsibilities.