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AI Automation Index
Will AI Replace Spa Managers?
Task-level automation exposure for Spa Managers: 21 O*NET tasks scored against their work activities, plus the simulator.
E-E-A-T Verified
Developed & audited by Gini Loh Automation Exposure
55%
weighted task index
21 of 21 tasks scored
Median Salary
$69,770 / year
BLS OEWS, May 2025 — this exact occupation
Employment Level
Low
10,450 people hold this job — size, not growth
Projected 2025–35
+6.2%
employment change
2,000 openings a year · BLS line item
Pay by state
BLS OEWS publishes 27 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.
$44,600 – $104,860
Highest medians
Wisconsin $104,860
Vermont $99,570
Hawaii $88,130
Maryland $83,990
Colorado $83,080
Lowest medians
Mississippi $44,600
Utah $51,500
Michigan $52,840
Nebraska $58,640
Ohio $58,940
State figures come from the 11-9179 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.
What the score is made of
Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.
Automation potential 55%
Importance-weighted mean of the scored tasks. This is the headline index.
Physical work 0%
Share of weighted tasks in hands-on or machine-operating work activities.
Judgment & influence 55%
Share in analysis, decisions, teaching, directing, advising, or caring for others.
Routine administration 11%
Share in documenting, recording, and administrative activities.
Rewritten by O*NET 0%
Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.
Consequence of error 9/100
Low
O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.
Constituent Task Mix
21 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.
High exposure (≥ 60% of the task is automatable) 47%
10 tasks
Medium exposure (≥ 35%) 39%
8 tasks
Low exposure (below 35%) 14%
3 tasks
How would you survive?
Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.
Simulate Upskilling →Constituent Tasks
#17612 · Core · 45% automatable
Respond to customer inquiries or complaints.
interpersonal — Complaint resolution needs authority and rapport
Resolve customer complaints or problems.
#17610 · Core · 80% automatable
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
data analysis — Maintain financial records; human reconciles exceptions
Maintain financial or account records.
#17605 · Core · 72% automatable
Coordinate facility schedules to maximize usage and efficiency.
data analysis — AI optimizes schedules; human handles exceptions
Arrange facility schedules.
#17603 · Core · 55% automatable
Assess employee performance and suggest ways to improve work.
decision support — Performance review aided; accountability and context human
Evaluate employee performance.
#17609 · Core · 45% automatable
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
decision support — AI flags quality/safety issues; human owns physical verification
Monitor operational quality or safety.
#17614 · Core · 70% automatable
Verify staff credentials, such as educational and certification requirements.
information retrieval — Credential verification via databases, human handles exceptions
Verify patron or staff credentials.
#17604 · Core · 20% automatable
Check spa equipment to ensure proper functioning.
visual inspection — Hands-on verification of equipment functioning
Inspect equipment to ensure proper functioning.
#17607 · Core · 45% automatable
Establish spa budgets and financial goals.
data analysis — Budget management aided by AI, human owns decisions
Manage budgets for personal services operations.
#17611 · Core · 45% automatable
Recruit, interview, or hire employees.
decision support — Broad HR work needs human judgment and accountability
Perform human resources activities.
#17606 · Core · 45% automatable
Develop staff service or retail goals and guide staff in goal achievement.
text generation — Service plans drafted; operational ownership human
Develop plans for programs or services. Supervise service workers.
#17617 · Core · 72% automatable
Maintain client databases.
text generation — Maintain client records; human owns sensitive judgment
Maintain client information or service records.
#17613 · Core · 68% automatable
Schedule staff or supervise scheduling.
decision support — Assignments drafted; accountability and negotiation human
Assign duties or work schedules to employees.
#17608 · Core · 74% automatable
Inventory products and order new supplies.
decision support — Ordering via systems automatable; human approves spend
Maintain supply or equipment inventories. Order materials, supplies, or equipment.
#17600 · Core · 38% automatable
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
interpersonal — Service staff coaching is interpersonal and situational
Train service staff.
#17602 · Core · 38% automatable
Train staff in the use or sale of products, programs, or activities.
interpersonal — Service staff coaching is interpersonal and situational
Train service staff.
#17619 · Core · 80% automatable
Schedule guest appointments.
decision support — Calendar scheduling automatable; exceptions need human judgment
Schedule appointments.
#17620 · Core · 32% automatable
Sell products, services, or memberships.
interpersonal — Closing sales requires persuasion and accountability
Sell products or services.
#17615 · Core · 62% automatable
Develop or implement marketing strategies.
text generation — Service plans drafted; operational ownership human
Develop plans for programs or services.
#17601 · Core · 62% automatable
Plan or direct spa services and programs.
text generation — Service plans drafted; operational ownership human
Develop plans for programs or services.
#17616 · Core · 25% automatable
Direct facility maintenance or repair.
physical manipulation — Facility maintenance direction requires hands-on site oversight
Direct facility maintenance or repair activities.
#17618 · Core · 70% automatable
Participate in continuing education classes to maintain current knowledge of industry.
information retrieval — AI supports study; certification requires human
Maintain professional knowledge or certifications.
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How this was scored
- 1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
- 2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
- 3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
- 4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.
Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.
Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast
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