Community Sentiment
Do you agree?
Do you agree with the AI automation risk score calculated for this occupation?
AI Automation Index
Will AI Replace Social and Community Service Managers?
Task-level automation exposure for Social and Community Service Managers: 16 O*NET tasks scored against their work activities, plus the simulator.
E-E-A-T Verified
Developed & audited by Gini Loh Automation Exposure
51%
weighted task index
16 of 16 tasks scored
Median Salary
$80,390 / year
BLS OEWS, May 2025 — this exact occupation
Employment Level
High
209,330 people hold this job — size, not growth
Projected 2025–35
+7.2%
employment change
18,500 openings a year · BLS line item
Pay by state
BLS OEWS publishes 53 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.
$56,100 – $106,700
Highest medians
District of Columbia $106,700
Washington $103,000
Alaska $98,370
Colorado $97,440
New York $95,980
Lowest medians
Arkansas $56,100
Puerto Rico $60,280
West Virginia $62,060
Virgin Islands $64,990
Nevada $65,570
State figures come from the 11-9151 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.
What the score is made of
Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.
Automation potential 51%
Importance-weighted mean of the scored tasks. This is the headline index.
Physical work 0%
Share of weighted tasks in hands-on or machine-operating work activities.
Judgment & influence 51%
Share in analysis, decisions, teaching, directing, advising, or caring for others.
Routine administration 7%
Share in documenting, recording, and administrative activities.
Rewritten by O*NET 0%
Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.
Consequence of error 20/100
Low
O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.
Constituent Task Mix
16 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.
High exposure (≥ 60% of the task is automatable) 22%
4 tasks
Medium exposure (≥ 35%) 59%
9 tasks
Low exposure (below 35%) 19%
3 tasks
How would you survive?
Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.
Simulate Upskilling →Constituent Tasks
#1131 · Core · 47% automatable
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
decision support — AI drafts strategies; human owns operational judgment
Develop operating strategies, plans, or procedures. Direct administrative or support services.
#1129 · Core · 30% automatable
Direct activities of professional and technical staff members and volunteers.
interpersonal — Employee supervision is accountability-bearing human work
Supervise employees.
#1130 · Core · 55% automatable
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
data analysis — AI analyzes performance metrics; human judges people context
Monitor performance of organizational members or partners.
#1132 · Core · 55% automatable
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
decision support — AI drafts policies; accountability and context are human
Develop organizational policies or programs.
#1128 · Core · 79% automatable
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
data analysis — Maintain operational records in structured systems
Prepare financial documents, reports, or budgets. Maintain operational records.
#18463 · Core · 45% automatable
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
interpersonal — Survey design aided; administration needs human respondents
Conduct opinion surveys or needs assessments. Resolve customer complaints or problems.
#1127 · Core · 28% automatable
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
interpersonal — Interpersonal business relationships are inherently human
Establish interpersonal business relationships to facilitate work activities.
#1135 · Core · 38% automatable
Recruit, interview, and hire or sign up volunteers and staff.
interpersonal — AI drafts outreach; human builds candidate relationships
Interview employees, customers, or others to collect information. Hire personnel. Recruit personnel.
#1133 · Core · 72% automatable
Research and analyze member or community needs to determine program directions and goals.
data analysis — Market research analysis; human interprets strategy
Analyze market research data.
#18464 · Core · 50% automatable
Implement and evaluate staff, volunteer, or community training programs.
decision support — Training evaluation needs observation and human judgment
Evaluate training programs, instructors, or materials. Manage human resources activities.
#1139 · Core · 55% automatable
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
decision support — Compliance guidance drafted; human verifies and owns
Advise others on legal or regulatory compliance matters.
#1134 · Core · 55% automatable
Speak to community groups to explain and interpret agency purposes, programs, and policies.
text generation — Promotional materials drafted; human executes outreach
Promote products, services, or programs.
#1138 · Supplemental · 68% automatable
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
information retrieval — Legal change impact analysis; counsel validates
Analyze impact of legal or regulatory changes.
#1137 · Supplemental · 72% automatable
Plan and administer budgets for programs, equipment, and support services.
data analysis — Budget drafting from assumptions; human validates assumptions
Prepare operational budgets.
#1136 · Supplemental · 30% automatable
Represent organizations in relations with governmental and media institutions.
interpersonal — External representation requires human presence and authority
Represent the organization in external relations.
#1141 · Supplemental · 40% automatable
Direct fundraising activities and the preparation of public relations materials.
decision support — Event planning aided; execution and accountability human
Coordinate special events or programs.
Embed this calculator on your site ↓
Bloggers & authors: Embed this interactive calculator directly in your articles or comparison guides. It loads dynamically via a responsive iframe (auto-resizing to prevent double scrollbars) and provides a direct, high-value tool for your audience.
<div class="giniloh-calculator-embed" data-calculator="social-and-community-service-managers"></div>
<script src="https://giniloh.com/embed.js" async></script> Method
How this was scored
- 1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
- 2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
- 3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
- 4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.
Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.
Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast
See the full method →Related Article
Best AI Proof Jobs in a Changing Market
Worried robots are coming for your paycheck? You’re not alone—but the real story is far more hopeful. This guide cuts through the scare headlines to reveal exactly where smart, sustainable career opportunities exist right now. We’ve curated a list of true ai proof jobs—roles in healthcare, skilled trades, and cybersecurity that not only survive automation but thrive because of human judgment and empathy. You’ll get specific, money-making data on projected growth (the BLS says wind turbine technicians, for instance, will grow 44% by 2032), real salary ranges from active job listings, and a simple self-assessment quiz to identify your own most resilient path. Plus, we name companies hiring today and the niche job boards they use. Stop worrying and start planning—your secure career is closer than you think.
Read Article ->