Will AI Replace Pharmacy Technicians?

Receive written prescription or refill requests and verify that information is complete and accurate.

data analysis — Patient info verification against records, human confirms

Enter prescription information into computer databases.

data analysis — Data entry into systems automatable

Establish or maintain patient profiles, including lists of medications taken by individual patients.

interpersonal — Patient history requires live elicitation and judgment

Maintain proper storage and security conditions for drugs.

data analysis — Medical supply inventory records and thresholds automatable

Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.

data analysis — Medical supply inventory records and thresholds automatable

Answer telephones, responding to questions or requests.

text generation — Clerical medical paperwork aided; compliance review human

Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

information retrieval — Public info provision partly automatable; accountability human

Operate cash registers to accept payment from customers.

data analysis — Transaction processing software-driven; human handles exceptions

Price and file prescriptions that have been filled.

text generation — Clerical medical paperwork aided; compliance review human

Mix pharmaceutical preparations, according to written prescriptions.

physical manipulation — Medication preparation needs precise hands-on work

Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.

data analysis — Patient data entry largely automatable with review

Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.

physical manipulation — Loading and operating sterilizing equipment by hand

Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.

physical manipulation — Medication preparation needs precise hands-on work

Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.

data analysis — Patient data entry largely automatable with review

Prepare and process medical insurance claim forms and records.

data analysis — Medical billing coded and processed; human audits denials

Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.

physical manipulation — Medication preparation needs precise hands-on work

Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.

data analysis — Medical supply inventory records and thresholds automatable

Supply and monitor robotic machines that dispense medicine into containers and label the containers.

data analysis — Supply inventory tracking and reorder largely automatable

Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.

decision support — AI can arrange deliveries; exceptions need human handling

Maintain and merchandise home healthcare products or services.

interpersonal — Marketing healthcare services needs persuasion and trust

Price stock and mark items for sale.

interpersonal — Marketing healthcare services needs persuasion and trust