Gini Loh System Tools

AI Automation Index

Will AI Replace Network and Computer Systems Administrators?

Task-level automation exposure for Network and Computer Systems Administrators: 20 O*NET tasks scored against their work activities, plus the simulator.

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Developed & audited by Gini Loh

Automation Exposure

63% weighted task index

20 of 20 tasks scored

Median Salary

$99,130 / year

BLS OEWS, May 2025 — this exact occupation

Employment Level

Very High

314,340 people hold this job — size, not growth

Projected 2025–35

-4.1% employment change

13,400 openings a year · BLS line item

Pay by state

BLS OEWS publishes 53 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.

$54,200 – $118,290

Highest medians

Maryland $118,290
New Jersey $116,420
Massachusetts $110,980
District of Columbia $110,970
Virginia $109,610

Lowest medians

Puerto Rico $54,200
Guam $59,820
West Virginia $74,490
South Dakota $75,010
Wyoming $75,220

State figures come from the 15-1244 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.

What the score is made of

Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.

Automation potential 63%

Importance-weighted mean of the scored tasks. This is the headline index.

Physical work 11%

Share of weighted tasks in hands-on or machine-operating work activities.

Judgment & influence 40%

Share in analysis, decisions, teaching, directing, advising, or caring for others.

Routine administration 10%

Share in documenting, recording, and administrative activities.

Rewritten by O*NET 0%

Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.

Consequence of error 23/100 Low

O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.

Constituent Task Mix

20 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.

High exposure (≥ 60% of the task is automatable) 61%

12 tasks

Medium exposure (≥ 35%) 36%

7 tasks

Low exposure (below 35%) 3%

1 tasks

How would you survive?

Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.

Simulate Upskilling →

Constituent Tasks

#1319 · Core · 65% automatable

Plan, coordinate, and implement network security measures to protect data, software, and hardware.

text generation — AI drafts security policies; human approves

Implement security measures for computer or information systems. Develop computer or information security policies or procedures.
#1317 · Core · 68% automatable

Perform data backups and disaster recovery operations.

data analysis — Backup configuration largely automatable with oversight

Implement security measures for computer or information systems. Create electronic data backup to prevent loss of information.
#15205 · Core · 57% automatable

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

decision support — AI assists diagnosis; human executes fixes

Resolve computer network problems. Troubleshoot issues with computer applications or systems. Resolve computer software problems.
#1318 · Core · 45% automatable

Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

decision support — AI configures/diagnoses networks; physical and risky changes need humans

Maintain computer networks to enhance performance and user access.
#15206 · Core · 60% automatable

Configure, monitor, and maintain email applications or virus protection software.

decision support — Security implementation needs human judgment and deployment

Implement security measures for computer or information systems.
#1324 · Core · 59% automatable

Confer with network users about solutions to existing system problems.

decision support — IT troubleshooting collaboration well-supported by AI

Collaborate with others to resolve information technology issues. Provide technical support for computer network issues.
#1320 · Core · 85% automatable

Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.

data analysis — AI monitors network performance via telemetry

Monitor the performance of computer networks.
#1330 · Core · 80% automatable

Maintain logs related to network functions, as well as maintenance and repair records.

text generation — Draft network activity documentation from inputs

Document network-related activities or tasks.
#1325 · Core · 85% automatable

Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.

data analysis — AI monitors network performance via telemetry

Monitor the performance of computer networks.
#1322 · Core · 59% automatable

Design, configure, and test computer hardware, networking software and operating system software.

data analysis — AI can run and analyze software performance tests

Test computer hardware performance. Test software performance. Design integrated computer systems.
#1332 · Core · 72% automatable

Maintain an inventory of parts for emergency repairs.

data analysis — Equipment inventory tracking largely software-driven

Maintain the inventory of equipment.
#1321 · Core · 63% automatable

Perform routine network startup and shutdown procedures, and maintain control records.

text generation — Document routine operational activities from inputs

Maintain computer networks to enhance performance and user access. Document operational activities.
#1323 · Core · 71% automatable

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

data analysis — Derives specs from project data; human validates requirements

Analyze project data to determine specifications or requirements. Identify information technology project resource requirements. Recommend changes to improve computer or information systems.
#1333 · Core · 50% automatable

Coordinate with vendors and with company personnel to facilitate purchases.

decision support — Procurement coordination needs vendor judgment and authority

Coordinate resource procurement activities.
#1328 · Core · 63% automatable

Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

data analysis — Derives specs from project data; human validates requirements

Collect data about customer needs. Analyze project data to determine specifications or requirements. Identify information technology project resource requirements.
#1329 · Core · 70% automatable

Analyze equipment performance records to determine the need for repair or replacement.

data analysis — Diagnoses operational problems from data; human acts

Analyze data to identify or resolve operational problems.
#1326 · Core · 55% automatable

Train people in computer system use.

interpersonal — Software training content AI-generatable, live coaching human

Train others in computer interface or software use.
#15207 · Core · 65% automatable

Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.

information retrieval — AI scans trend sources; human weighs relevance

Conduct research to gain information about products or processes. Update knowledge about emerging industry or technology trends. Recommend changes to improve computer or information systems.
#15208 · Supplemental · 55% automatable

Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

decision support — Diagnoses need live system access and hands-on fixes

Provide technical support for computer network issues.
#1327 · Supplemental · 15% automatable

Load computer tapes and disks, and install software and printer paper or forms.

physical manipulation — Hardware installation is physical hands-on work

Install computer hardware.
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Community Sentiment

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Method

How this was scored

  1. 1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
  2. 2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
  3. 3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
  4. 4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.

Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.

Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast

See the full method →

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