AI Automation Index

Will AI Replace Funeral Home Managers?

Task-level automation exposure for Funeral Home Managers: 23 O*NET tasks scored against their work activities, plus the simulator.

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Automation Exposure

53% weighted task index

23 of 23 tasks scored

Median Salary

$78,790 / year

BLS OEWS, May 2025 — this exact occupation

Employment Level

Low

13,910 people hold this job — size, not growth

Projected 2025–35

+4.1% employment change

2,600 openings a year · BLS line item

Pay by state

BLS OEWS publishes 43 state estimates for this occupation. Each is its own survey estimate, not the national median adjusted for local prices.

$47,040 – $122,150

Highest medians

Rhode Island $122,150

Pennsylvania $104,400

New York $103,530

Connecticut $102,810

Washington $102,540

Lowest medians

Kentucky $47,040

Arkansas $60,260

Nevada $60,750

Arizona $61,420

Hawaii $61,440

State figures come from the 11-9171 row in the May 2025 state panel. States where the estimate was suppressed or too small to publish are absent.

What the score is made of

Each task is mapped to its work activities, scored for AI automation potential, and weighted by how important those activities are to the job. These are the components.

Automation potential 53%

Importance-weighted mean of the scored tasks. This is the headline index.

Physical work 5%

Share of weighted tasks in hands-on or machine-operating work activities.

Judgment & influence 52%

Share in analysis, decisions, teaching, directing, advising, or caring for others.

Routine administration 10%

Share in documenting, recording, and administrative activities.

Rewritten by O*NET 0%

Share of weighted tasks O*NET rewrote in a recent update. Reported, not folded into the score.

Consequence of error 54/100 High

O*NET's own rating of how serious an uncorrectable mistake would be here — respondents, not us. Deliberately not in the index: the score measures what AI can do with the task content, and multiplying it by stakes would be our judgment dressed as data.

Constituent Task Mix

23 tasks for this occupation, weighted by work-activity importance. Shares below are of total task weight, not task count.

High exposure (≥ 60% of the task is automatable) 41%

9 tasks

Medium exposure (≥ 35%) 37%

9 tasks

Low exposure (below 35%) 22%

5 tasks

How would you survive?

Move your week away from the high-exposure tasks and toward the ones that need judgment. The simulator recalculates the index as you shift the mix.

Simulate Upskilling →

Constituent Tasks

#18832 · Core · 65% automatable

Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.

decision support — Technical advice needs product-specific human judgment

Advise customers on technical or procedural issues.

#18842 · Core · 72% automatable

Schedule funerals, burials, or cremations.

data analysis — AI arranges schedules; human manages real-world changes

Schedule activities or facility use.

#23984 · Core · 52% automatable

Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.

text generation — Complete program documentation from inputs

Deliver items. Complete documentation required by programs or regulations. Coordinate regulatory documentation activities.

#18837 · Core · 25% automatable

Offer counsel and comfort to families and friends of the deceased.

interpersonal — Comfort and encouragement need live emotional presence

Provide counsel, comfort, or encouragement to individuals or families.

#18835 · Core · 65% automatable

Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.

decision support — AI tracks regulatory compliance across documents

Monitor organizational compliance with regulations.

#18833 · Core · 30% automatable

Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.

interpersonal — Employee supervision is accountability-bearing human work

Supervise employees.

#18846 · Core · 75% automatable

Complete and maintain records, such as state-required documents, tracking documents, or product inventories.

data analysis — Maintain operational records in structured systems

Maintain operational records. Prepare reports related to compliance matters.

#18843 · Core · 55% automatable

Sell funeral services, products, or merchandise to clients.

text generation — Promotional materials drafted; human executes outreach

Promote products, services, or programs.

#18838 · Core · 47% automatable

Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.

decision support — AI drafts strategies; human owns operational judgment

Implement organizational process or policy changes. Develop operating strategies, plans, or procedures.

#18840 · Core · 45% automatable

Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.

interpersonal — Complaint resolution needs authority and rapport

Resolve customer complaints or problems.

#18836 · Core · 35% automatable

Negotiate contracts for prearranged funeral services.

interpersonal — Negotiation needs authority and live give-and-take

Negotiate sales or lease agreements for products or services.

#18848 · Core · 60% automatable

Explain goals, policies, or procedures to staff members.

text generation — AI drafts policy communications; human approves

Communicate organizational policies and procedures.

#18851 · Core · 75% automatable

Schedule work hours for funeral home or contract employees.

decision support — Generate schedules from constraints; human resolves conflicts

Prepare staff schedules or work assignments.

#18845 · Core · 50% automatable

Set prices or credit terms for funeral products or services.

decision support — AI models pricing; human sets monetary policy

Determine pricing or monetary policies.

#18841 · Core · 73% automatable

Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.

data analysis — Efficiency analysis from records; human verifies

Analyze data to inform operational decisions or activities. Analyze financial records to improve efficiency.

#18850 · Core · 30% automatable

Interview and hire new employees.

interpersonal — Live interviewing is human relational work

Interview employees, customers, or others to collect information. Hire personnel.

#18849 · Core · 60% automatable

Identify skill development needs for funeral home staff.

decision support — Capability assessment aided by records, human decides

Evaluate capabilities or training needs.

#18834 · Core · 25% automatable

Direct or monitor administrative, support, repair, or maintenance services for funeral homes.

physical manipulation — Facility maintenance direction requires hands-on site oversight

Direct facility maintenance or repair activities.

#18844 · Core · 58% automatable

Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.

text generation — Goals drafted; leadership accountability human

Develop organizational goals or objectives.

#18830 · Core · 28% automatable

Attend or make presentations at community events to promote funeral home services or build community relationships.

interpersonal — Interpersonal business relationships are inherently human

Establish interpersonal business relationships to facilitate work activities.

#18847 · Core · 55% automatable

Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.

data analysis — AI analyzes performance metrics; human judges people context

Monitor performance of organizational members or partners.

#18831 · Core · 72% automatable

Conduct market research and analyze industry trends.

data analysis — Market research analysis; human interprets strategy

Analyze market research data.

#18839 · Core · 47% automatable

Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.

text generation — Plans drafted; human owns positioning and approval

Implement organizational process or policy changes. Develop marketing plans or strategies.

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Community Sentiment

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Method

How this was scored

1. Tasks. O*NET task statements for this occupation, from a release whose newest record is dated 08/2026.
2. Work activities. Each task maps to 1–5 Detailed Work Activities; each activity belongs to one of 41 Generalized Work Activities that O*NET rates for importance (1–5) in this occupation.
3. Automation potential. Every work activity carries one score for how far current AI can perform it end-to-end. Tasks inherit the mean of their activities.
4. Weighting. Task weight = 0.35 + 0.65 × (importance − 1)/4, scaled by how often the task is performed and by 0.7 for Supplemental tasks. Importance is the task's own O*NET rating where it exists (18,369 of 18,838 tasks); the rest inherit their work activities' importance. The index is the weighted mean.

Check: across the 910 occupations where O*NET also rates how far machine speed sets the pace, this index moves opposite to it (Spearman ρ = -0.49). The more a job is paced by equipment, the less of its task content AI can address — the relationship you would expect if the scoring is working.

Sources · O*NET 31.0 (task records to 08/2026) · BLS OEWS May 2025 · BLS projections 2025-2035 · rubric v2.1 · tasks for O*NET, not a forecast

See the full method →

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