Will AI Replace Computer Network Support Specialists?

Back up network data.

Semi-structured task combining routine and non-routine responsibilities.

Configure security settings or access permissions for groups or individuals.

Semi-structured task combining routine and non-routine responsibilities.

Analyze and report computer network security breaches or attempted breaches.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Identify the causes of networking problems, using diagnostic testing software and equipment.

Semi-structured task combining routine and non-routine responsibilities.

Document network support activities.

Semi-structured task combining routine and non-routine responsibilities.

Configure wide area network (WAN) or local area network (LAN) routers or related equipment.

Semi-structured task combining routine and non-routine responsibilities.

Install network software, including security or firewall software.

Semi-structured task combining routine and non-routine responsibilities.

Troubleshoot network or connectivity problems for users or user groups.

Semi-structured task combining routine and non-routine responsibilities.

Provide telephone support related to networking or connectivity issues.

Semi-structured task combining routine and non-routine responsibilities.

Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Analyze network data to determine network usage, disk space availability, or server function.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Perform routine maintenance or standard repairs to networking components or equipment.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.

Semi-structured task combining routine and non-routine responsibilities.

Install new hardware or software systems or components, ensuring integration with existing network systems.

Software coding, programming, or application development task highly susceptible to automated generation.

Test computer software or hardware, using standard diagnostic testing equipment and procedures.

Semi-structured task combining routine and non-routine responsibilities.

Install or repair network cables, including fiber optic cables.

Semi-structured task combining routine and non-routine responsibilities.

Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Create or update technical documentation for network installations or changes to existing installations.

Semi-structured task combining routine and non-routine responsibilities.

Train users in procedures related to network applications software or related systems.

Semi-structured task combining routine and non-routine responsibilities.

Test repaired items to ensure proper operation.

Semi-structured task combining routine and non-routine responsibilities.

Install and configure wireless networking equipment.

Semi-structured task combining routine and non-routine responsibilities.

Maintain logs of network activity.

Semi-structured task combining routine and non-routine responsibilities.

Document help desk requests and resolutions.

Semi-structured task combining routine and non-routine responsibilities.

Research hardware or software products to meet technical networking or security needs.

Semi-structured task combining routine and non-routine responsibilities.

Create or revise user instructions, procedures, or manuals.

Semi-structured task combining routine and non-routine responsibilities.

Run monthly network reports.

Semi-structured task combining routine and non-routine responsibilities.