Will AI Replace Arbitrators, Mediators, and Conciliators?

Prepare written opinions or decisions regarding cases.

Semi-structured task combining routine and non-routine responsibilities.

Apply relevant laws, regulations, policies, or precedents to reach conclusions.

Semi-structured task combining routine and non-routine responsibilities.

Conduct hearings to obtain information or evidence relative to disposition of claims.

Semi-structured task combining routine and non-routine responsibilities.

Determine extent of liability according to evidence, laws, or administrative or judicial precedents.

Semi-structured task combining routine and non-routine responsibilities.

Rule on exceptions, motions, or admissibility of evidence.

Semi-structured task combining routine and non-routine responsibilities.

Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.

Semi-structured task combining routine and non-routine responsibilities.

Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.

Routine cognitive or manual task with high vulnerability to automation.

Research laws, regulations, policies, or precedent decisions to prepare for hearings.

Semi-structured task combining routine and non-routine responsibilities.

Issue subpoenas or administer oaths to prepare for formal hearings.

Semi-structured task combining routine and non-routine responsibilities.

Set up appointments for parties to meet for mediation.

Semi-structured task combining routine and non-routine responsibilities.

Recommend acceptance or rejection of compromise settlement offers.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Prepare settlement agreements for disputants to sign.

Semi-structured task combining routine and non-routine responsibilities.

Authorize payment of valid claims.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Interview claimants, agents, or witnesses to obtain information about disputed issues.

Semi-structured task combining routine and non-routine responsibilities.

Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.

Semi-structured task combining routine and non-routine responsibilities.

Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.

Semi-structured task combining routine and non-routine responsibilities.

Participate in court proceedings.

Semi-structured task combining routine and non-routine responsibilities.