Will AI Replace Loss Prevention Managers?

Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Administer systems and programs to reduce loss, maintain inventory control, or increase safety.

Semi-structured task combining routine and non-routine responsibilities.

Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Investigate or interview individuals suspected of shoplifting or internal theft.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Identify potential for loss and develop strategies to eliminate it.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Hire or supervise loss prevention staff.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Advise retail managers on compliance with applicable codes, laws, regulations, or standards.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Maintain documentation of all loss prevention activity.

Semi-structured task combining routine and non-routine responsibilities.

Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.

Semi-structured task combining routine and non-routine responsibilities.

Visit stores to ensure compliance with company policies and procedures.

Semi-structured task combining routine and non-routine responsibilities.

Analyze retail data to identify current or emerging trends in theft or fraud.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Collaborate with law enforcement to investigate and solve external theft or fraud cases.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Coordinate theft and fraud investigations involving career criminals or organized group activities.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Supervise surveillance, detection, or criminal processing related to theft and criminal cases.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Perform cash audits and deposit investigations to fully account for store cash.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Recommend improvements in loss prevention programs, staffing, scheduling, or training.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Direct installation of covert surveillance equipment, such as security cameras.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Monitor and review paperwork procedures and systems to prevent error-related shortages.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Advise retail establishments on development of loss-investigation procedures.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.

Semi-structured task combining routine and non-routine responsibilities.