Will AI Replace Billing and Posting Clerks?

Verify accuracy of billing data and revise any errors.

Routine cognitive or manual task with high vulnerability to automation.

Resolve discrepancies in accounting records.

Semi-structured task combining routine and non-routine responsibilities.

Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.

Routine cognitive or manual task with high vulnerability to automation.

Operate typing, adding, calculating, or billing machines.

Routine cognitive or manual task with high vulnerability to automation.

Post stop-payment notices to prevent payment of protested checks.

Semi-structured task combining routine and non-routine responsibilities.

Verify signatures and required information on checks.

Semi-structured task combining routine and non-routine responsibilities.

Keep records of invoices and support documents.

Routine cognitive or manual task with high vulnerability to automation.

Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.

Routine cognitive or manual task with high vulnerability to automation.

Contact customers to obtain or relay account information.

Semi-structured task combining routine and non-routine responsibilities.

Route statements for mailing or over-the-counter delivery to customers.

Semi-structured task combining routine and non-routine responsibilities.

Monitor equipment to ensure proper operation.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

Semi-structured task combining routine and non-routine responsibilities.

Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.

Routine cognitive or manual task with high vulnerability to automation.

Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.

Semi-structured task combining routine and non-routine responsibilities.

Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.

Semi-structured task combining routine and non-routine responsibilities.

Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Compare previously prepared bank statements with canceled checks and reconcile discrepancies.

Semi-structured task combining routine and non-routine responsibilities.

Take orders for imprinted checks.

Semi-structured task combining routine and non-routine responsibilities.

Encode and cancel checks, using bank machines.

Semi-structured task combining routine and non-routine responsibilities.

Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.

Semi-structured task combining routine and non-routine responsibilities.

Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.

Routine cognitive or manual task with high vulnerability to automation.

Update manuals when rates, rules, or regulations are amended.

Semi-structured task combining routine and non-routine responsibilities.

Review compiled data on operating costs and revenues to set rates.

Semi-structured cognitive task involving analysis, inspection, or monitoring.

Answer inquiries regarding rates, routing, or procedures.

Semi-structured task combining routine and non-routine responsibilities.

Compile reports of cost factors, such as labor, production, storage, and equipment.

Semi-structured task combining routine and non-routine responsibilities.

Create billing documents, shipping labels, credit memorandums, or credit forms.

Routine cognitive or manual task with high vulnerability to automation.

Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.

Complex problem-solving, strategic leadership, or high-empathy task requiring human judgment.

Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.

Semi-structured task combining routine and non-routine responsibilities.